Privacy Policy

This Privacy Policy explains how Concepts Construction, operating under 1001034033 ONTARIO INC. (“Concepts Construction,” “we,” “us,” or “our”), collects, uses, and discloses personal information when you use the Concepts Construction website (the “Service”) or contact us about our services. Our office is at 9 Esther Dr, Barrie, ON L4N 0X8.

If you choose to use our Service, you agree to the collection and use of information in relation to this policy. The personal information that we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

When you call, text, or email us, book a free estimate, or use our online cost calculator, you may provide us with personal information, including your name, phone number, email address, postal or project address, and details about your project. We collect only the information we need to respond to your inquiry and provide our services.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and prepare estimates;
• Schedule visits and carry out the work you hire us to do;
• Communicate with you about your project; and
• Bill for our services and keep our business records.

Log Data

Whenever you visit our Service, we may receive information that your browser sends, called Log Data. This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This website is hosted by Cloudflare, and Log Data is processed through their servers to deliver and secure the site.

Cookies

Our website itself does not use advertising trackers or analytics cookies. If you use the online booking tool on this site, it is provided by Calendly, which may use cookies as described in Calendly’s own privacy policy.

Booking Through Calendly

Appointments booked through this website are handled by Calendly. When you book a free estimate, the information you enter — such as your name, contact details, and project notes — is collected by Calendly on our behalf and is handled under Calendly’s privacy policy as well as this one.

How We Share Information

We may share your information with third-party companies and individuals only as needed to provide our services — for example, our website host (Cloudflare), our booking provider (Calendly), and subtrades or suppliers who need project details to complete their part of your project. These parties are expected to use your information only for the work assigned to them and not to disclose or use it for any other purpose. We may also disclose information where required by law.

We do not sell your personal information.

Security

We value your trust in providing us your personal information, and we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot assure its absolute security.

Links to Other Sites

Our Service contains links to other sites, such as our social media pages, the Better Business Bureau, and our booking provider. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us, and we strongly advise you to review the Privacy Policy of those websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

How Long We Keep Information

We keep customer information only for as long as needed to provide our services and to meet our legal, tax, and record-keeping obligations. When information is no longer needed for those purposes, we dispose of it.

Your Rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to request access to the personal information we hold about you and to ask that inaccurate information be corrected. To make a request, contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes take effect when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us:

Concepts Construction (1001034033 ONTARIO INC.)
9 Esther Dr, Barrie, ON L4N 0X8
Phone: (705) 330-2911
Email: [email protected]

Last updated: October 2026.